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People will buy from someone that they know, like and trust. Are you that person? Consider the relationships that you develop with your customers. Are you taking the time to listen to them and consider their needs? What about their family and personal life? Keeping track of those special days such as birthdays and anniversaries will go a long way in making your customers feel important when you take the time to send them a special greeting. They really don’t care how much you know until they know how much you care about them.
